Contact Us
Questions, corrections and suggestions are all welcome. We read everything that comes in and reply within 1–2 business days, sometimes longer during holidays.
What to write to us about
- Toll rate corrections — a fare here does not match what the plaza charged you
- Missing routes or exits — an interchange or entry–exit pair we do not list
- Technical problems — something broken on the calculator, planner or site
- Feature suggestions — a tool or guide that would make your trips easier
- Business and partnerships — media, data or advertising enquiries
Reporting a rate correction
These are our highest priority. To let us fix it quickly, please include the expressway, your entry and exit points, your vehicle class, the amount actually deducted, and the date you travelled. A photo of the receipt or RFID transaction helps.
What we cannot help with
We are an independent reference site and have no access to any RFID system. We cannot check your balance, reload your account, fix a tag that will not read, contest a plaza charge, or resolve an account issue. For those, please go to the operator directly:
- Easytrip (NLEX, SCTEX, CAVITEX, CALAX) — via the Easytrip app or their customer service
- Autosweep (Skyway, SLEX, STAR, TPLEX, NAIAX, MCX) — via the Autosweep app or their customer service
- Toll Regulatory Board — for formal complaints about a tollway operator
Prefer email? Write to info@tollcalculator.ph and you will reach the same inbox as the form below.