Not affiliated with any toll operator or the TRB. We do not collect payments or personal information.

Privacy Policy

Last updated September 29, 2026

This policy explains exactly what Toll Calculator Philippines (“we”, “us”) collects, why, and what you can do about it. It describes what the site actually does rather than what a template says it might do.

The short version

  • You can use the toll calculator, fuel calculator, trip planner and every rate page without giving us anything. No account, no sign-up.
  • We never ask for payment details and we cannot take payments. We are not a toll operator and are not affiliated with the Toll Regulatory Board.
  • If you send us a message or use the assistant, we store what you sent. Details below.
  • We show ads and we measure traffic, which means third-party cookies. You can opt out of personalised ads.

What we collect, and when

Using the calculators — nothing identifying

Entry and exit points, vehicle class, distances and fuel prices are processed to return a result. We do not attach them to you, and the calculators work with cookies disabled.

If you use the contact form

We store, in our own database:

  • the name and email address you enter;
  • the subject and the message itself;
  • your IP address and browser user agent, kept to detect spam and abuse of the form.

We use this to reply to you. We do not sell it, and we do not add you to a mailing list — there isn’t one.

If you use the assistant (the “Ask” bubble)

We store the question you typed, the answer given, and basic timing information so we can see where the assistant fails and fix it. Alongside it we store a one-way hash of your IP address, not the address itself, so the log cannot be turned back into a list of visitors.

Your question text is sent to a third-party AI provider to work out what you are asking — whether it is about a toll, fuel, or an RFID account. The provider never supplies any fare: every peso figure comes from our own rate tables. Please do not type personal or sensitive information into the assistant; it is a toll lookup, and it does not need anything about you.

Analytics

  • Google Analytics 4 — pages viewed, device and browser, approximate location at city level, referring site, and interaction events such as which routes were calculated or searched for. This tells us which fares people cannot find so we can add them.
  • Microsoft Clarity — aggregated heatmaps and session recordings of how pages are used: mouse movement, clicks, scrolling and taps. Clarity masks text input by default. We use it to find interface problems, not to identify individuals.

Advertising

This site carries advertising from Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on your previous visits to this and other websites.

We do not give advertisers your name, your email address, or anything else that identifies you personally.

Consent in the EEA, the UK and Switzerland

Visitors from those regions are shown a consent message from a Google-certified consent management platform before personalised advertising or analytics cookies are set. Refusing is as easy as accepting — the message offers Do not consent alongside Consent. You can change your choice at any time by clearing this site’s cookies and reloading the page.

Cookies and local storage

Cookies on this site come from Google (analytics and advertising) and Microsoft (Clarity), plus a Laravel session cookie used for security on forms. We also use your browser’s local storage to remember small preferences, such as that you dismissed the “add to home screen” prompt. That stays on your device and is never sent to us.

You can block or delete cookies in your browser settings. The calculators, rate pages and toll matrix all work without them.

How long we keep things

Contact messages are kept while we deal with them and for a reasonable period afterwards in case you follow up. Assistant logs are kept so we can measure and improve answer quality. You can ask us to delete either at any time and we will, unless we are required to keep it. Analytics and advertising data are held by Google and Microsoft under their own retention settings.

Your rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to be informed, to access what we hold about you, to correct it, to object to processing, and to have it erased or blocked. If you are in the EEA or the UK, the GDPR gives you equivalent rights, including data portability and the right to withdraw consent.

To exercise any of these, use the contact page and tell us what you want done. We will need enough detail to find the record — for a contact message, the email address you used.

Children

This site is a reference tool for drivers and is not directed at children. We do not knowingly collect information from anyone under 13. If you believe a child has sent us something through the contact form, tell us and we will delete it.

Security and where your data sits

The site is served over HTTPS. Contact messages and assistant logs are stored in our database on our hosting provider’s servers. Access is limited to the site administrator. No method of transmission or storage is perfectly secure, and we do not claim otherwise.

Changes to this policy

If what we collect changes, this page changes with it and the date at the top is updated. Material changes will be reflected here before they take effect.

Contact

Questions about this policy, or a request about your data, go through the contact page. We reply within one to two business days.

This policy describes our actual practices in plain language. It is not legal advice, and it has not been reviewed by a lawyer. If you need a policy vetted for a specific regulatory requirement, have a Philippine data privacy practitioner review it.